Shipping policy

Delivery Within India:

We offer free shipping on all orders across India. Once your order is confirmed, our team carefully prepares your blessed jewellery for shipment. Orders typically take 5-7 business days to arrive at your location. This timeframe allows us to ensure each piece undergoes the proper blessing rituals and quality checks before dispatch.

International Shipping:

Currently, we are focused on serving customers within India. However, if you are an international client interested in our products, please reach out to us on WhatsApp at the number ‪+919148683627‬. We will try our best to accommodate your request and discuss possible shipping options.

Order Tracking:

Once your order is dispatched, you will receive a confirmation email with your tracking number. You can track your package’s progress using the link provided in the email. If you encounter any issues tracking your order, please feel free to contact our customer support team at support@srimandir.com for assistance.

Packaging:

Our products are carefully packed to ensure it reaches you in perfect condition. Each piece is placed in a premium, secure box, accompanied by a certificate of authenticity and a care guide. This not only ensures the safe delivery of your product but also makes it a perfect gift for loved ones.

Delays & Issues:

While we strive to deliver your orders promptly, unforeseen circumstances such as natural disasters, strikes, or other events beyond our control may cause delays. In such cases, we will keep you informed and work to resolve the issue as quickly as possible.

Address Changes:

If you need to change your shipping address after placing an order, please contact our customer service team immediately. We can make adjustments as long as your order has not yet been dispatched.

Unsuccessful Deliveries:

If the courier service is unable to deliver your order due to an incorrect address or unavailability of the recipient, the package may be returned to us. In such cases, our team will contact you to arrange for redelivery. Additional shipping charges may apply for re-shipping.

Contact Us:

For any questions or concerns regarding your order or the shipping process, please contact us via our customer service email at support@srimandir.com or through WhatsApp. We are here to help ensure your experience with us is smooth and satisfactory.

Disclaimer:

Please note that our shipping timelines are estimated and not guaranteed. We do our best to meet these timelines but cannot be held responsible for delays caused by third-party courier services or customs procedures.

Thank you for choosing us to bring spiritual blessings and fine craftsmanship into your life. 

We look forward to serving you with devotion and care.